Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

Emergency clinic open 24 hours a day

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Nail Trimming and Ear Cleaning for Cats

Most clients are unaware that ear cleaning and nail trimming in cats is necessary, both of these areas are a very common place for our feline friends. A cat’s ears may need to be cleaned for many reasons; ear infections, parasitic infections, dirt build-up, etc. To determine if your cat’s ears need to be cleaned, it is best to have one of our veterinarians exam the ears and find out if there is a cause for concern. Specific solutions and techniques need to be followed, it isn’t recommended to proceed with ear cleaning for your cat until you have had your veterinarian or veterinarian staff support you, as damage to the ear canal could occur. Nail trimming is very common for our feline friends and can be performed on a regular basis. In fact, it is best to do so often to ensure your pet continues to be comfortable with the handling of their paws and the cutting of their nails. Again, this is an area where a quick tutorial is ideal from one of our friendly staff members, as if you cut the nails too short, it can cause bleeding and pain, both of which are not ideal. Once owners have been shown how to safely perform this procedure, it is an area you can continue to perform at home. Some of our clients are happy to bring their feline friend in repeatedly for this procedure, both are acceptable and welcomed.

What ear cleaning services does the clinic provide?

A solution is placed into the ear canal, making sure to avoid the ear drum. The solutions are distributed around the ear canal by massaging the pet’s ear. Cats often LOVE this; the ears are often itchy when inflammation is present. After the massaging technique, which we usually do for longer than needed, just to make the experience more enjoyable for your pet, we take large pieces of cotton and remove any debris that has been loosened by the cleaning solution. Veterinary approved cotton-tipped applicators can be used to remove debris from deeper within the canal. NOTE: this technique should only be performed by your veterinary provider, as damage can occur in this very sensitive area of the body. Tutorials are offered at the clinic at no extra charge to our clients.

Do you offer packages?

At this time, wellness packages are not being offered at North Town Veterinary Hospital. This is an area that we fully understand the need for within the veterinary industry. It is our hope that down the road this will be an area to offer our client base.


Dog biting another dog's tail

Community Parks and Dogs

End of school is here!  As a mum of two young boys, we live in our little park. Dogs pass through with their owners enjoying an evening walk, the kids are playing grounders and building sand castles, and the parents are unwinding from a hectic day at work and after-school activities.

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North Town Veterinary Hospital is committed to doing everything possible to combat the COVID-19 (coronavirus) outbreak.

As part of this commitment, effective immediately, North Town Veterinary Hospital will be instituting the following precautionary protocol to minimize the risk of COVID-19 transmission.

For the safety of yourself, our staff, and the community, clients will not be allowed to enter the building. We have initiated a Closed-Door Policy, we have locked our front doors. Please call 905-451-2000 when you arrive for your appointment. We will meet you outside to get your pet. The exam will take place in our hospital and our Doctor will communicate the results of the examination via telephone. You can also place an order for pet food through our Online Store by visiting our website.


- If possible, please call us at 905-451-2000 to let us know you are on the way so that we can be prepared to meet you upon your arrival at the hospital.

- When you arrive, please stay in your vehicle in our parking lot and call 905-451-2000, and we'll come to you.

- If you do not have a phone or your pet's emergency is immediately life-threatening, please come to the front door and ring the bell.

Online consultations are now available!

- If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Thank you in advance for your understanding.