Pat Waters Client Care Representative at North Town Veterinary Hospital

Pat Waters

Client Care Representative
I joined North Town Veterinary Hospital in 2007. My favourite thing about the clinic is the round-the-clock professional and compassionate care that we give. What I love most about my job is interacting with the furry babies' parents; helping guide them to proper nutrition and reinforcing the veterinarian's health care plan. Fun fact about me is that I love animals, love to garden, crafts of all sorts, home renovating, furniture refinishing, spending time with family. My family is very important to me! My first pet was "Sammy," a dog I bought from a farmer when I was ten. My parents weren't too happy, but I got to keep him. My sister and I had to tell my father he was a Miniature Poodle, which he knew was not really true as he had huge feet. We think he was a Labrador/Collie cross.


Order Early Before Holiday Closures

With warm wishes, Your dedicated team at North Town Veterinary Hospital

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North Town Veterinary Hospital is committed to doing everything possible to combat the COVID-19 (coronavirus) outbreak.

As part of this commitment, effective immediately, North Town Veterinary Hospital will be instituting the following precautionary protocol to minimize the risk of COVID-19 transmission.

For the safety of yourself, our staff, and the community we are limiting the amount of clients permitted inside of our building. We have initiated a semi- open door policy to allow one person inside the hospital while your pet is here for a scheduled exam. One person is also permitted inside the hospital for surgical drop offs. Our emergency services remain closed door to clients as our building does not allow for proper social distancing while waiting for the veterinarian. Please call 905-451-2000 when you arrive for your appointment, surgical drop off or emergency service to gain further direction from one of our team members. You can also place an order for pet food through our Online Store by visiting our website.


- If possible, please call us at 905-451-2000 to let us know you are on the way so that we can be prepared to meet you upon your arrival at the hospital.

- When you arrive, please stay in your vehicle in our parking lot and call 905-451-2000, and we'll come to you.

- If you do not have a phone or your pet's emergency is immediately life-threatening, please come to the front door and ring the bell.

Thank you in advance for your understanding.